The problems at Groupon are another example of hackers using log-in details they’ve stolen from another website to access accounts.
You should also report the situation to your bank immediately. You will be refunded if money has been spent without your permission by criminals. If you think your account has been hacked you should contact Groupon’s customer support centre. One user told MoneySavingExpert how he had received 20 purchase confirmation emails for items worth between £10 and £900, including an iPad mini worth £150. They refused to confirm how many people had been affected, but users are complaining that they cannot get through to the customer services department and when they do get a response they’re told it could be up to 10 days before their case is dealt with. “What we are seeing is a small number of customers who have had their account taken over by fraudsters,” a spokeperson told. The website claims it has not been directly hacked, but is seeing an number of cases where criminals are accessing Groupon accounts by using log-in details stolen from other websites. People are receiving purchase confirmation emails for items they have not bought with the money being taken from their bank accounts.Ĭheck your free credit report for suspicious activity What Groupon says
Groupon users are reporting that £100s has been stolen from their accounts by hackers.
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